Capabilities – Concord Technosoft

01
Custom software & product engineering
End-to-end platforms, from first conversation to daily operation.
02
CRM systems
Bespoke CRM, plus Sales360 as a proven implementation.
03
WhatsApp Business API
Campaigns, automation and integration into the systems you already run.
04
eCommerce development
Custom storefronts and Shopify builds, chosen on merit.
05
Mobile application development
iOS and Android, for teams in the field and customers in the showroom.
06
Industry tools & calculators
Configurators, visualisers and calculators that help a buyer decide.
07
System integration & modernisation
Connecting what you already run, instead of replacing it.
08
Digital publishing platforms
Content platforms built by people who run one.
09
Hosting, support & maintenance
Keeping software running after launch — the part most vendors leave out.
10
Product design & discovery
Two weeks understanding the business before anyone writes code.
11
Learning & assessment platforms
Test preparation, assessment and the reporting institutions actually need.
12
Business intelligence & reporting
Dashboards built around the decisions you actually make.
13
Razorpay integration
Razorpay built into your checkout, orders and reconciliation.
14
PayU integration
PayU wired into checkout, with reconciliation that holds up.
15
Braintree integration
Braintree for businesses selling across borders.
16
SAP and SAP HANA integration
Connecting SAP to the systems your customers actually touch.
17
Oracle NetSuite integration
NetSuite connected to your storefront, orders and fulfilment.
18
QuickBooks integration
Sales, invoices and inventory into QuickBooks without re-keying.
19
Google Merchant Center integration
Product feeds that get approved and stay approved.
20
Google product taxonomy & categorisation
Categorising a deep catalogue so it can actually be found.
21
IX-ONE data integration
Verified product content pulled straight from the source.
22
ShipStation integration
Orders, labels and tracking without leaving your own system.
23
OpenAI integration
Language models put to work inside systems that have to be right.
24
AI chatbots for WhatsApp & web
Answers drawn from your own knowledge base, not invented.
25
Product catalogues & dealer locators
Customers discover online, and the enquiry reaches the dealer nearest them.

Related work

What that looks like in practice

Building materials & ceramics

Concord WABA

WhatsApp Business API, set up for how the building materials trade actually works.

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Building materials & ceramics Own product

Concord Sales360

Every walk-in recorded, every quotation sent before the customer leaves.

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Cross-industry Own product

Sales360 Expo

Turn every exhibition visitor into a lead you can actually follow up.

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Tell us what you are building

We will tell you how we would approach it, and whether we are the right fit.

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