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Capability

CRM systems

Bespoke CRM, plus Sales360 as a proven implementation.

Off-the-shelf CRM assumes a sales process that most manufacturers and distributors do not have. There is no clean pipeline when the buyer is an architect, the influencer is a contractor and the transaction happens through a dealer.

We build CRM around the relationships that actually drive the sale. Where the fit is close, Sales360 gets you there faster than a custom build.

What this covers

  • Dealer, distributor and channel partner management
  • Architect and specifier tracking, with attribution to the eventual sale
  • Field sales visit logging, including offline capture
  • Lead routing and follow-up automation
  • Territory and target management
  • Sales reporting by dealer, region, product and person

How engagements work

  1. Process mapping

    We document how a sale actually happens today, including the parts nobody writes down.

  2. Fit assessment

    An honest call on whether Sales360 fits or a custom build is warranted.

  3. Configure or build

    Either way you get a system shaped around your channel, not a generic pipeline.

  4. Rollout

    Phased by region or team, because a CRM nobody adopts is worse than none.

Technology

  • Laravel
  • MySQL
  • Redis
  • REST APIs
  • Android
  • iOS

Related work

Where we have done this

Other capabilities

Tell us what you are building

We will tell you how we would approach it, and whether we are the right fit.

Call us for any enquiry 011 41771877

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