Off-the-shelf CRM assumes a sales process that most manufacturers and distributors do not have. There is no clean pipeline when the buyer is an architect, the influencer is a contractor and the transaction happens through a dealer.

We build CRM around the relationships that actually drive the sale. Where the fit is close, Sales360 gets you there faster than a custom build.

What this covers

Dealer, distributor and channel partner management
Architect and specifier tracking, with attribution to the eventual sale
Field sales visit logging, including offline capture
Lead routing and follow-up automation
Territory and target management
Sales reporting by dealer, region, product and person

How engagements work

Process mapping
We document how a sale actually happens today, including the parts nobody writes down.
Fit assessment
An honest call on whether Sales360 fits or a custom build is warranted.
Configure or build
Either way you get a system shaped around your channel, not a generic pipeline.
Rollout
Phased by region or team, because a CRM nobody adopts is worse than none.